TESTIMONIALS

Had our best interest in mind...

It was an easy decision to ask Paula to represent us in the sale of our old home and the purchase of our new one. Working with Paula was like sitting in a limousine. Her hard work and long hours exceeded our expectations. She worked very closely with us in preparing our home for sale. We received 8 offers and numerous compliments the first week our house hit the market. Paula is very professional, yet a kind, caring and thoughtful person. She made every effort to ensure a smooth transition for us into our dream home. She kept us on track with every part of the process and informed of the latest details of the transaction through her frequent communication. Her associations ranging from Title Company to handyman took the burden off of us to find quality people. We always felt confident that Paula had our best interest in mind

An exceptional professional...

After interviewing a number of agents, requesting Paula to list and guide our sale quickly became the obvious decision. Her performance from staging, photography, and marketing, negotiating and closing the transaction was IMPECCABLE. What an exceptional professional!”

Knowledgeable and caring…

“I have been meaning to notify you of the extremely positive experience I had selling my home due to the assistance and expertise provided by Paula Kropp. I can state with utmost certainty that Paula was the most knowledgeable and caring individual I encountered during the process. Our phone calls were returned promptly and Paula’s input was relevant and accurate.
Moving can be a very emotional experience and Paula was aware of that. She approached us appropriately during the various stages of our sale and relocation. I am sure you are aware of the terrific asset you have on your team. My only regret is that Paula couldn’t travel to the Houston area and lend her expertise on the buying end also

Trouble free sale...

By way of background, I have moved six times, five of them company-sponsored relocations. This sale was, by far, the most trouble-free sale I have ever experienced. Paula was always available to answer my questions and worked hard to find a buyer for the house. Her professionalism was refreshing and inspiring.” Harvey, Claims Manager for State Farm Insurance

Made things as seamless as they could be...

If ever anyone tells us that Realtors like you have an easy job, let them call us – since we know that you are what made the entire process of selling and buying as seamless as it could be. You helped us by leading the way through the entire process - appointments and negotiations with buyers, consultations with mortgage brokers and signing documents with Title Companies. From the original competitive presentations for determining who our Realtor would be to the closing arrangements of our sale and purchase we were very, very pleased. Your marketing and staging skills are what differentiated us from the competition and were key to selling our home. Thank you Paula!

Easy to work with...

ula was easy to work with and kept in constant contact with me. Her experience and skill were invaluable in helping me to complete the sale of my property in a timely manner. I would give Paula an A+ in communication, knowledge of the real estate market, over all experience, professionalism, escrow process and follow up. I would highly recommend Paula to anyone who needs an experienced professional to get the job done.”

Did a double 1031 exchange...

Paula has helped us in the successful sale of two rentals and the purchase of a beautiful rental home in a nicer area. We did a double 1031 exchange with everything going smoothly. Paula is the greatest. We would highly recommend her to anyone we know

Extremely helpful...

Paula was extremely helpful with helping us find our first home. Starting out I didn’t even know I would qualify for a loan for a home that I was looking to buy. But Paula gave me the confidence to take the next step to find out what I could afford. Paula was a great resource and connected me to someone to start the pre-approval process. Paula was always available whenever we had questions or concerns. She was diligent and quick in setting up appointments with other realtors. We saw one house that would be too much work but had potential. Paula immediately sent us another property to look at and it was perfect! When we were going to place an offer, she told us what she would offer but she was not pushy about it. She supported us so that we were comfortable making the best decision for our family. Once in escrow, Paula continued to be incredible. She wanted to make sure it would be an affordable option for us with both the mortgage payment and the utilities. She set timelines and rearranged inspections based on new information we received to ensure that we would not spend money if we decided to not move forward with the house. Paula went above and beyond with arranging all inspections and was in attendance so that all our concerns could be addressed. She even relayed the information to us when we were held up at work. She explained the documents to us thoroughly, first with emailing, then summarizing, then discussing on the phone. We also met up and went over every document one by one prior to the final signing. She even accommodated me with printing the paperwork so that I could take notes. She took us under her wing like we were her own children and I would have never been able to complete this proceeds without her. I will always be grateful and she will always be considered a friend. Even after closing she continued to help me find contractors to fix the necessary problems. She is a truly incredible woman and is extremely professional and diligent at her job

Paula is simply the best...

Paula is the BEST!!! She is insightful, compassionate, knowledgeable, and personable. She is a great listener and will dedicate every resource at her disposal to making her clients’ dreams into reality. She helped us, more than we could have imagined, find a home we wouldn’t have thought possible. Wish there were more than 5 stars to give

Fortunate to have worked with Paula...

We feel very fortunate to have worked with Paula on four real estate transactions—three sales and one purchase. Not only is she extremely professional, competent, and thorough, Paula was a tireless advocate representing our interests in every detail of the process. She always kept us updated and even though we were just two of her many clients, we felt as if her focus was solely on our needs. Paula is an Accredited Stager and the meticulous detail put into staging our properties made all the difference. Each one sold with multiple offers for over the asking price. Most importantly, Paula truly listened to us. She took the time to get to know us and our concerns and made sure that every property she showed us, every step she took to facilitate the sales of our properties, met our expectations. As a result, we trust her advice and have great respect for her knowledge and expertise. We wouldn’t hesitate to ask Paula to represent us again

Has been my family's Realtor for many years...

Paula has been my family's Realtor for many years and has assisted us with many transactions on both sides of the deal. She is an expert in her craft and will give you the amazing service and attention that you need while you are making one of the most stressful and important decisions in your life. Most recently she helped us purchase our dream home in what seemed like an impossibly competitive market. There were over 20 offers on the home, and we initially did not get our offer accepted, but she stayed in touch with the agent and made such an impression on him, that when it fell out of escrow, the agent reached out to her exclusively and offered it to us directly without further negotiations and without going back to market. Without her calm and persistent negotiations, her top-notch saleswomanship and her super sweet personality, we would have never gotten our forever home. She really does deserve all the credit. Whether you're looking to buy your dream home, or you are an investor looking for a rental property, Paula really is the full package Realtor you are looking for. You won't find a more knowledgeable and professional agent out there

Did an outstanding job of selling my home...

Paula did an outstanding job of selling my home during a difficult divorce situation. Her advice on pricing the home, staging the home, and her diplomacy with my former spouse resulted in a full price offer that we accepted after listing the property for less than a month. This was three years ago, so before the rapid bidding wars that have occurred in recent times. I would highly recommend her to anyone and would use her again in a heartbeat!

Continued to exceed my expectations...

Paula is the nicest Realtor I have ever had the pleasure of working with. She is both thoughtful and ethical. We had very specific perimeters for the house search and Paula was able to find exactly what I needed. She has continued to exceed my expectations on every level.

Incredible to work with...

Paula was incredible to work with after my father’s passing, with the sale of 2 separate pieces of property. She was extremely knowledgeable and professional throughout the listing and selling process. We would absolutely work with Paula again.